Travel updates

Travel Updates

Updated: 5 July 2020

Foreign Travel Advice

Before deciding on the best destination for you, it is important that you make sure that you have checked all up to date information on The Foreign & Commonwealth Office (FCO) travel advice or the relevant official government travel advice website of your country for your potential charter destination. This includes information on passports, visas, health, safety and security and much more.

Ultimately, the more information you have the more of an informed and comfortable decision you will be able to make.

As part of your travel research phase, we highly recommend that you read through the relevant government travel advice and use this as a source of information prior to booking your yacht charter. We will be more than happy to answer any additional questions you may have, and provide, where ever we can any further information required.

Make sure that you do your research now, so that you can start looking forward to a happy, worry-free charter.

Have a destination in mind? Search for your country’s FCO advice here

Coronavirus

Firstly, we hope you and your family are well.

We thank you for your patience at this time as it may take a little longer than normal to reply to calls and emails.

We are continually monitoring the situation in regard to how COVID-19 may affect people who have booked a yacht charter this summer. As always, the safety and well-being of our customers and employees is our utmost priority. Please be assured we are doing everything we reasonably can to support our customers in regards to their yacht charter arrangements, our staff, the yacht owners/operators and professional skippers and crew in these times. 

In line with government guidance all our team are working remotely from their homes. We have systems and resources for contact in place and are responding as swiftly as possible. We are continuing to offer a personal service and are doing everything we can to offer the maximum flexibility possible. If your charter is due to commence imminently and has been affected by COVID-19 we will already have been in contact. If your charter is due to commence from early July onwards and you have any questions or queries please email us. 

From 4th July the destinations where we offer charters have been exempted from non-essential travel from the Foreign and Commonwealth Office (FCO). This advice is based on their current assessment. Advice from other countries worldwide varies.

Please rest assured that we’re monitoring the situation very closely and advice to customers will always be guided by any relevant official travel restrictions applicable.

Useful links:

For the UK please visit the FCO website for their latest Coronavirus travel advice and for information.
For the UK please visit the NHS website for information on Coronavirus and advice for the public.

For all customers from countries outside the UK please visit the Government advisory notices for your country.

What will happen if my charter is affected?

You should check the official government travel advice for your country and for the country where your yacht charter takes place. Summer charters are going ahead so our normal booking conditions apply to any booking amendments and cancellations. If any situations necessitate a change to your Summer 2020 charter, we’ll contact you as soon as possible.

Will my charter be cancelled if I don't pay my final balance?

Yes, summer charters are going ahead so our normal booking conditions apply, including payment schedules. Therefore, by not paying your final balance you would forfeit your deposit

If you have yet to pay your final balance (where such is now due), then you can pay by debit or credit card via the secure Payments page on our website here or cut and paste the following link into your web browser https://www.island-sailing.com/payments

Please make this payment as soon as possible.

Should I cancel my charter?

Our summer 2020 charters are going ahead as planned. We really hope you continue to charter through Island Sailing, but please note that our normal booking conditions apply to any booking amendments and cancellations. If there are no official government restrictions stopping you from travelling at the time, whilst there isn’t normally cover for disinclination to travel you should check the terms of your insurance policy.

 

Can I book a new charter for a date in the future?

Yes. If you would like to plan your next charter for later in 2020 or 2021, we are happy to help.

We are currently assisting those customers who are able to travel and book for 2020 as well as those taking advantage of the pick of the best yachts at the best prices for later in 2020 and 2021. If you are thinking of sailing this summer please don't hesitate to ask us about what to expect as well as finding out about some new and exciting sailing destinations on offer in Autumn/Winter 2020 and Spring 2021.

If any travel restrictions are implemented to your chosen charter destination we’ll get in contact with you as soon as possible to discuss your options.